Help Center

Set up your organization and create your first incident report

Understand your dashboard and the metrics that matter

Learn about Reporter, Reviewer, Admin, and Owner permissions

How to document incidents with all the details you need

Review, investigate, and resolve incidents from submission to closure

Accept anonymous reports from the public

Generate PDF exports for insurance and legal review

Stay informed about incidents that need your attention

Manage your account settings and security

Find incidents fast with search, filters, and saved presets

Manage multiple incidents at once

Create reusable templates for common incident types

Track incidents by location to spot patterns

Manage categories, locations, team members, and preferences

Answers to common questions