Getting Started
Welcome to Steward! This guide will help you set up your organization and start protecting your ministry with professional incident documentation.
Step 1: Create Your Account
When you sign up for Steward, you'll create both your personal account and your organization. You'll automatically become the Owner of your organization with full administrative access.
- Go to stewardchurch.com/signup
- Enter your name, email, and password
- Enter your organization name (your church name)
- Verify your email address
Step 2: Configure Your Organization
Before inviting your team, take a few minutes to configure your organization settings.
Categories
Categories help you classify incidents. Steward comes with common categories like "Injury," "Property Damage," and "Security," but you can customize these to match your needs.
Go to Settings → Categories to add, edit, or remove categories.
Locations
Set up the locations where incidents might occur - buildings, rooms, outdoor areas, etc. This makes reporting faster and helps you identify patterns.
Go to Settings → Locations to configure your location hierarchy.
Ministries
If your church has distinct ministry areas (Children's Ministry, Youth, Worship, etc.), set these up so incidents can be associated with the right department.
Go to Settings → Ministries to add your ministry areas.
Step 3: Invite Your Team
Now it's time to bring in the people who will use Steward. Go to Settings → Users to invite team members.
When inviting someone, you'll assign them a role:
- Reporter: Can create incidents and view their own reports
- Reviewer: Can view and manage non-private incidents, triage intakes, assign reviewers, and mark incidents urgent
- Privileged Reviewer: Can access private incidents, mark private, apply legal holds, and export reports
- Admin: Can manage settings, users, and all incidents
Learn more about roles and permissions →
Step 4: Create Your First Incident
You're ready to start documenting! Click New Incident from the dashboard or incidents list.
A good incident report includes:
- Title: A brief description of what happened
- Category: The type of incident
- Date/Time: When it occurred
- Location: Where it happened
- Description: Detailed narrative of the incident
- Involved Parties: Who was affected or witnessed the incident
- Actions Taken: What was done in response
You can save as a draft and come back later, or submit immediately. Drafts are only visible to you until submitted. Once submitted, the original report becomes permanent and cannot be edited.
Learn more about creating incidents →
Step 5: Set Up Public Intake (Optional)
If you want to accept anonymous reports from the public, you can enable the public intake form. This allows anyone to submit a report without creating an account.
Your public intake URL will be: stewardchurch.com/intake/your-organization-slug
Intake submissions go to a triage queue where your team can review them and convert valid reports into full incidents.
Learn more about public intake →
What's Next?
Now that you're set up, explore these guides to get the most out of Steward: